Refund policy

Return & Refund Policy

All products are made to order specifically for each customer.

Because of this, we do not accept returns, exchanges, or refunds for:

  • Change of mind

  • Incorrect size ordered by the customer

  • Incorrect color or product variant selected

  • Buyer's remorse

  • Accidental orders

Please review your order carefully before completing your purchase, including the size chart and product details.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at contact@mockingthreads.com.

To help us process your request, please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the product and packaging

If your claim is verified, we will provide a replacement or refund at no additional cost.

Refund Processing

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

This policy does not affect any rights you may have under applicable consumer protection laws.